Small Builder Break-Even Analytics

If you are a builder confident in your ability to deliver a quality product that exceeds customer expectations – We have good news! With very little effort You can easily provide better customer service and value; than most project builders. Why? Consider these simple principles. Calculating your sales targets Price and value are the cornerstone…

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CUSTOM HOME DESIGN WITH A SKILLED TRADE BASED LOCAL BUILDER

By Joh Domingo  When I first started Building Buddy in 2007, I had already been a design sales Building Consultant for 22 years.  In that time I been a founding partner in two building companies, and had designed, and been involved in the construction of, more than 800 homes. It sounds like an extraordinary number…

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Why We Have to Maintain a Service Culture in Our Building Businesses

FACT 1: A study; Forsythe, P.J., 2012. Profiling customer perceived service quality expectations in made-to-order housing construction in Australia found that there were 2 basic contrasting consumer types: Those that selected a builder only when they demonstrated an ability to provide quality service; and those that selected a builder even if the ability to provide…

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If I build with you, what guarantee do I have that you will deliver, and won’t take advantage of my trust?

The first definition in the Miriam-Webster dictionary for the word ‘client is : “one that is under the protection of another”   We define our custom build and design system as one that affords care, protection and guidance to our prospective customers.   They are on a journey, and it our duty as professionals to…

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Can I Talk To Some Of Your Tradesman And Suppliers?

By now you will probably appreciate that pretty much all the questions you must answer have to be answered honestly; but they should also lead to some introspection. If you do that, it will improve the overall performance of your business. These are all tough questions, and it is a rare business that can tick…

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Can I Talk To Some Of Your Previous Customers? Can I See Some Testimonials?

Continuing with the Fifth Part of our Series on the seven questions every builder has to answer to win a job. They were listed as follows: What kind of home can you offer, and can you do the home I want? How much will it cost? If that is too much; can we make it cost…

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Can I see some of your previous work?

In the previous article in this series we talked about the importance of having a systematic approach to your Marketing and sales, and how important it is that the customer be aware that there as a well-defined method, and systematic process that you use. More importantly, we emphasised that it was likely to provide them…

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What Is Included in that PRICE?

This is a good time to point out that because our product is custom made (regardless of whether it is a project type product or not). It does not exist on a shelf, or in a warehouse somewhere, its very creation is a process or production. An important distinction we should make when marketing new…

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How Much Will It Cost? That Is Too Much; Can We Make It Cost Less?

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This is a part of seven questions relating to the process of converting a prospective new home purchaser into your customer. This series is about binding the customer to your home design & build process in the face of competition, by giving you an important point of difference in their minds. It will ensure that your proposition…

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What kind of home can you offer me and can you do the home I want?

In the first article of this series, I would like to outline why it is important for a small builder, to understand the questions that exists in the minds of every potential customer, and why you need to address them even if they are not asked. Supplying satisfactory responses to these questions will go a…

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Find out how we helped Bernie & Marilyn achieve their Break and Build success story.

Bernie & Marilyn enjoyed doing what so many Australians do; dabbling in property investment. They particularly enjoyed the building projects they had undertaken. It was not surprising that they snatched up a wonderfully located, but sadly neglected property when it came on the market. They set upon the task of planning its transformation. They had…

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Sleep in the Bedroom of Your Dreams: No More Boring Bedrooms

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MANY OF today’s new home customers are encouraged to accept bedroom designs that fit “standard” cookie cutter templates. If they want something different, they have to pay more. Brisbane firm Building Buddy has decided to adopt a radically different approach.

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Brisbane Builder Does the Splits to Make New Homeowners’ Dreams Come True

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WHEN BRISBANE couple Danny and Eva* decided to build a new home on their land in Kenmore, the eight metre fall from front to back was only the beginning of their home design challenges.

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Repeat Customer Chooses Brisbane Company to Build Dream Home

As often happens, one of Building Buddy’s previous customers has returned, to once again experience the creative rush of the Home Building experience they felt the first time around.

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3 Problems Solved: Taking the Risk Out of Building a New Home

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BUILDING THEIR new dream home was a risky proposition for Adrian and Anna because they had no idea how much many of their ideas would cost them.

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